Privacy Policy

Last updated: 30 September 2026

MyZap Learning ("we", "us", "our") respects your privacy. This policy explains what information we collect when you use our website and mobile app, how we use it, and the choices you have.

Information we collect

  • Details you give us: your name, phone number, email address, educational details and any information you enter when you register, enrol in a course or contact us.
  • Payment details: payments are processed by secure third-party payment gateways. We do not store your full card or bank details.
  • Usage information: the pages and lessons you view, course progress, device type, browser, IP address and app activity.
  • Cookies: small files that help the website remember your preferences and understand how it is used.

How we use your information

  • To create and manage your account and give you access to courses.
  • To process payments and send receipts.
  • To send course updates, exam information and important notices.
  • To answer your questions and provide support.
  • To improve our courses, app and website.
  • To meet legal and regulatory requirements.

Sharing your information

We do not sell your personal information. We share it only with partner institutions involved in your course or certification, service providers who help us run our platform (such as payment, hosting and messaging providers), and authorities when required by law.

Data security

We use reasonable technical and organisational measures to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Data retention

We keep your information for as long as your account is active or as needed to provide services, issue certificates and meet legal obligations.

Your choices

  • You can view and update your profile details in the app.
  • You can unsubscribe from promotional messages at any time.
  • You can ask us to correct or delete your personal information by contacting us.

Children’s privacy

If a user is under 18, registration should be done with the consent and supervision of a parent or guardian.

Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with a new “last updated” date.

Contact us

For questions about this policy, contact us: